Tuesday, 18 February 2014

HP To No Longer Allow Free Downloads of Firmware and Updates

You may have heard in the latest industry news that HP are no longer allowing free downloads of firmware and updates. We want to clear up any confusion and give you the facts.

What is Happening?

From 19th February 2014, HP will stop providing free firmware and patches for their hardware. Access to select firmware updates will only be available to HP customers with an active contractual support agreement, HP Care Pack service, or warranty linked to their HP Support Center User ID. As always, customers must have a contract or warranty for the specific product being updated. If you are worried about safety please don’t be, HP have said that all critical “Security and safety” patches will still be provided to all users for free. Please click here to view HP’s website and supporting information.

Why is HP doing this?

This change brings HP into alignment with current industry practices for HP firmware updates and SPP distribution. By obtaining and linking HP support agreements to their HP Support Center user profile, our customers are provided with the highest-quality resources and information specific to the HP products in their environment, so they can get the most value from their technology investments. Customers referencing their product entitlements also receive a differentiated experience tailored to their needs and enabling a proactive support experience through the HP Insight Online portal. In addition, we provide our HP authorized service partners and HP employees preferred firmware and SPP access so they can continue to offer excellent service to our HP customers. We ask our customers to check their existing support agreements to confirm they are covered or encourage them to obtain a valid support agreement for the HP products in their environments, to access all the valuable information HP provides to its entitled customers.

What can you do?
  • Sign up for a HP Support Center User ID (known as HP Passport). You can sign up for one here
  • Register all hardware you purchase on this system buy logging serial numbers (so HP know you own the kit)
  • Link up any official HP support contract (including HP Post Warranty) via the HP passport system
  • Download as usual 

What can we do to help?

We have access to all Official HP Care Packs and Official HP Post Warranty, so contact your account manager today to get the very best pricing on HP Care Packs.

If you have any more questions please do not hesitate to contact us, we are always here to help. 

Friday, 27 September 2013

Coming soon - 2X ApplicationServer XG

This past month, 2X released a preview of the much anticipated 2X ApplicationServer XG version 11, at their corporate kick-off event in Malta.

2X Software is a global leader in virtual desktop and application delivery solutions and are releasing 2x Application Server XG 11 very soon. The application allows the delivery of virtual desktops and applications from a central location, providing continuous availability, resource-based load balancing and complete end-to-end network transparency for administrators. This enables vendor independent virtual desktops & application delivery to users on any device, accessible from anywhere. The results are significant savings on administration and support.

IML Technology are a preferred partner for 2X solutions and have the expertise within our sales and technical team to support you with the very best technology on the market. So give our team a call today with your requirements and see how we can delivery significant savings to your organisation.

VEEAM Gold Partner and Best of Breed

IML Technology have recently been awarded Gold Pro Partner status by VEEAM. This means that we can continue to deliver Veeam’s award winning Backup and Replication solutions whilst offering our customers improved discounts, improved support and a complete end to end virtualisation solution.

In addition, the second annual Virtualization Review Best of Breed Awards were presented at VMworld 2013 in San Francisco with VEEAM winning the Best of Breed award for Veeam Backup & Replication v7

“We looked at many of the contenders on the floor,” wrote Mike Domingo, editor, Virtualization Review, “but the choice here was unanimous. The editors agreed that the product has a maturity about it that makes it fairly uncomplicated and direct when it comes to deployment, with a proven reliability. Those are trademarks of things we'd expect from a backup tool.”

For more information this is award and to find out more about VEEAM visit http://www.veeam.com/news/veeam-backup-and-replication-v7-wins-virtualization-review-best-of-breed-award.html

Wednesday, 11 September 2013

WatchGuard Releases Fireware XTM 11.7.4 Update 1

WatchGuard has released Update 1 for Fireware XTM v11.7.4. This release includes an important bug fix in the Antivirus engine to resolve intermittent crashes. It is now available to download from the WatchGuard Support Center.

Note: There is no corresponding update to WSM.

Does This Release Pertain to Me?
The fixed issue was primarily reported on XTM 8 Series and higher appliances. But if you have an XTM 25/25-W/26/26-W, 3 Series, 5 Series, 8 Series, 800 Series, 1500 Series, 2500 Series, 1050 or 2050 device and use Gateway AntiVirus, you should upgrade to version 11.7.4 Update 1. Please read the Release Notes before you upgrade, to understand what’s involved.
Note: The Fireware 11.7.4 XTM update 1 does not apply to XTM 21/22/23 appliance owners, or Firebox X e-Series owners.

How Do I Get the Release?
XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

Don't have an active LiveSecurity subscription for your XTM appliance? It's easy to renew. Contact your account manager now at http://www.imltechnology.co.uk/contact.html

Monday, 2 September 2013

Do you really know what's happening with your data and how safe it really is?

In our search to bring you the most interesting and more importantly, relevant information about the industry we work in, we found this really cool Infographic. We love Infographics because they visually represent information in a easy to digest image. 

Our blog today shows "The Real Cost of a Data Breach". Do you know how safe your business is within the modern age of technology?

Check it out below. 


If you like what you see there are many more Infographics available here: 

The site is definitely worth a visit. 

Friday, 30 August 2013

Microsoft re-releases critical Exchange Server 2013 security fix

Microsoft has released a fixed version of the Microsoft Exchange Server 2013 security update, which originally arrived a couple of weeks back during Patch Tuesday and was then swiftly pulled

Industry news site V3 reported, the company released the fixed version of the patch recommending that businesses update their systems to run it as soon as possible. "Microsoft re-released this bulletin to announce the reoffering of the 2843638 update for Active Directory Federation Services 2.0 on Windows Server 2008 and Windows Server 2008 R2," read the update. 

"For administrators and enterprise installations, or end users who want to install this security update manually, Microsoft recommends that customers apply the update at the earliest opportunity using update management software, or by checking for updates using the Microsoft Update service."

Should you need any assistance with your Microsoft Exchange Server IML Technology can delivery an IT service Desk solution to ensure you never miss out on vital updates. Click here for more information. 

Thursday, 29 August 2013

WatchGuard announces Data Loss Prevention now available as a subscription service

WatchGuard has announced that its Data Loss Prevention (DLP) is now available via a subscription service for their Unified Threat Management appliances (UTM). 

WatchGuard DLP is a uniquely comprehensive service for the WatchGuard UTM platform that helps keep private data private. It prevents data breaches by scanning text and common file types to detect sensitive information attempting to exit the network. This subscription-based service is affordable, easy to configure, and integrated into WatchGuard's award-winning XTM family of network security solution. 

We have posted a handy PDF datasheet so you can see the benefits of the service and are on hand any time you need us on email or over the phone.